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Sofa Digest Bottom Line
The Potter Barn Comfort Series sofas are like the F150 of the sofa world. They pull their weight and deliver value for the long-term, but they are reasonably priced enough for the common man. While they won't blow you away with bold or modern styling, they are nonetheless very soft and comfortable, and if you were looking for bold styling, then you wouldn’t be considering PB in the first place.
Purchase & Delivery
Purchasing a sofa from Pottery Barn is a pretty typical retail experience. You can to go to any of their almost 200 physical locations throughout the US, and their website is pretty thorough – so you can also browse and purchase online.
While PB has dozens of styles and dozens of additional options (from cushion insert material to fabric type and color to number and shape of cushions) – which collectively results in thousands of possible combinations – none of their styles are particularly bold or unique, and so choosing the right sofa for you ends up actually being somewhat relaxed.
For reference: the sofa we show is a sofa (not grand sofa), with box-edged back cushions, memory foam cushion inserts, and twill fabric in parchment color.
Delivery typically takes 5-7 weeks, but for some of their custom-order fabrics, it can be well over 6-9 weeks.
While 5-7 weeks is actually normal for a traditional, respected furniture brand, we are nonetheless somewhat shocked that PB offers no in-stock or quick-ship options whatsoever.
In today’s era of on-demand / same-day / streaming – and rapidly intensifying competition from quick-ship furniture startups – this seems like a major missed opportunity for PB.
The upshot to the 5-7 week wait and mid- to high-end price: the sofa comes fully assembled and is delivered directly into your home with zero work required from you.
Ergonomics & Comfort
The PB Comfort Collection sofas are solid, comfortable sofas that are totally normal and standard in every way imaginable. There is nothing remarkable about them – nothing that will really wow you – but on the other hand, they have no glaring shortcomings.
The bottom cushions (memory foam, not down feathers, in our test case) provide just the right amount of firm support, and the back cushions are notably softer, allowing you to really relax if you want to watch a movie or something of that sort.
The sofa (square arm, with square edge cushions in our test case) was perfectly deep for a grown adult to relax, but it was just slightly not deep enough for two full-grown adults to lie down and spoon together, without removing one of the back cushions.
You can definitely get work done or have polite, upright conversations, because the sofa is not too deep, and the bottom cushions provide great support.
The Pottery Barn Comfort Collection -- and really almost everything Pottery Barn sells -- is extremely standard and traditional in terms of design and style. The sofa is handsome and inoffensive -- it is a great addition to almost any room.
But let's face it -- it doesn't scream....anything. It doesn't make a statement. The good news is that style and appearance rarely surprise you, because you obviously see it well before you buy. So if you're considering a Pottery Barn sofa in the first place, then you are looking for something just like what you're going to get!
Construction & Materials
The legs, back, and arms are super solidly built – no flexion or torsion was noted in any way when moving the couch around the room.
It is heavy in a way that makes you feel really confident in the sofa, but it is not prohibitively heavy and can be slid / pushed around with a reasonable amount of effort.
The twill fabric we tested – PB’s entry-level fabric – felt really soft, durable, and…the work professional came to mind. Like, they have been selecting fabrics specifically for the purpose of making sofas for a long time, and this fabric really is great for what it is. We’ve tested way more expensive sofas that had worse fabric, and many fabrics we test are either too soft and not durable, or too durable and not soft, and so on – but the PB entry level twill was perfectly soft, comfortable, and durable.